RSA: Box stubborn on granting government data requests

Posted on April 13, 2013 at 8:31 am

Cloud storage provider Box pushes back on roughly 90 percent of the governmental requests for data it receives, according to Box general council Peter McGoff.

McGoff says the firm works with law enforcement officials and scans through court orders for loopholes in an attempt to protect user data. He says that data stored in the cloud stands up to the same rules that dictate protocol in the on-site storage sector.

“In my time at Box we have pushed back on roughly 90 percent of court orders,” said McGoff during a recent panel on Cloud data regulations.

McGoff says that Box feels constant pressure to fight on the behalf of its user’s privacy. He reported during his presentation that putting the customer first and keeping government snoops away from consumer data is a constant battle.

“You’ve got customer who entrust their most sensitive data to Box. You got an agreement with the company to not share that information with anybody. But on the other side of that you have governments wanting to see that data,” continued McGoff.

“We have constant pressure between living up to consumer expectations and dealing with government access.”

According to McGoff, the ability to keep sensitive data outside of the hands of government officials is no different in the cloud or on-site. He believes that the biggest myths about what rights a consumer who stores data in the cloud have are mostly perpetuated by on-site storage firms.

“The US on premise hardware and software providers help perpetuate this myth of what the Patriot Act and the Foreign Intelligence Surveillance Act (FISA) can do,” continued McGoff.

Fellow panelist Francoise Gilbert tended to agree with McGoff’s assessment. The managing attorney at the IT Law Group said during the presentation that the Patriot Act shouldn’t be considered a threat to big businesses.

“Don’t blame the Patriot Act, it has very little to do with all of this it. It’s just one of the many laws that deals with this matter.” said fellow panelist Gilbert.

Gilbert stated that even with the Patriot Act, requests for the public’s data must go through the courts. She says that the time and expensive involved with obtaining that data is, in many cases, too much for the government to handle.

“The concept that the government knocks on the door and just asks for things is not true,”

Box’s panel comes following a busy month for corporate transparency. Both Google and Twitter released transparency reports on governmental requests for data earlier this year.

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